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Marketagent.com is a service of the Marketagent.com Online Research GmbH Company
Each survey participant accepts his/her registration with the present Terms as binding. Only these Terms and web sites referred to therein are content of the contractual relationship between the survey participants/volunteers and Marketagent.com. In practice the current version of Marketagent.com Terms and Conditions, published on this page, applies. Registered participants will receive a notification on changes to the Terms and Conditions via email.
Changed Terms shall be deemed approved, if the respondents do not object in writing or by email. In doing this, Marketagent.com explicitly informs the survey participant on all the consequences. The objection must be received within 14 days after the notification on changes by Marketagent.com. Otherwise, the new rules are adopted. The submission of the objection is confirmed by Marketagent.com and results in a resolution of the contract by Marketagent.com.
Instructions on withdrawalRight of withdrawal
End of instructions on withdrawal
Marketagent.com rewards participation in interviews/surveys with bonus points. The number of points per project will be determined by Marketagent.com, depending on the survey and its scale, and upmost binding for all participating subjects. Entitlement to a payment, apart from the redemption of bonus points, does not exist. Your decision is final.
The valid compensation expense is published under the menu item "Compensation Overview" and will vary depending on each survey and its length. A claim for compensation is only fully completed and usable, when surveys arrive at Marketagent.com. You can claim compensation from Marketagent.com for interview participation, only if the associated data have been received by us.
Marketagent.com paid to participate in polls / surveys under the current compensation program. The payment for the participation by each participant that is specified in the invitation/introduction and his/her form of compensation is determined according to the chart on the Marketagent.com website.
Marketagent.com reserves the right to adjust the amount of compensation. The change in the level of remuneration is published by Marketagent.com on the website under the menu item "Compensation Overview ".
The collection of bonus points is possible by taking part in polls and other surveys of Marketagent.com. Other options (such as the spiking of the account by cash payments) do not exist. Bonus points will remain valid for 2 years.
Payment of the balance of the survey participant, if the participant wishes, can be fully or partially transferred to a bank account or via other payment alternatives, offered by Marketagent.com. The payment to a bank account is made by bank transfer or other forms of payment. For the current alternative payment offers, please see the website under the menu item "Exchange Market".
The credit remains in force, unless the participant does not decide on which actions to. The minimum number of points per transaction is fixed to 200 points (= € 2, -). Should the participant paying a credit balance is less than € 15, - to his bank account, so Marketagent.com of a processing fee of € 1, - charged. The credit will be subject to less handling fee within 4 weeks of the intended use. Transfers from € 15, - charges paid. Transfers to the account of one of our donation partners are exclusively free of charge. Marketagent.com undertakes to never exclude or prefer any participant, due to their account balance.
A package of bills or bank statements is not provided. Bank transfers or payment orders are proof of payments made by Marketagent.com. Each time, the current state of credit can be accessed via the homepage under the menu item "Balance". Marketagent.com does not guarantee for the accuracy of the information. Objections by the participant, regarding paid or not paid amounts must always be submitted in writing.
If a participant deliberately falsified the results of a project, e.g. submitted false information upon registration or in a survey/collection, and repeated application with different email addresses, or gives his password, Marketagent.com reserves the right to exclude that survey participant volunteer. The damage caused by the conduct of the participant/subject is at the expense of his previously earned bonus points. Marketagent.com reserves the right to the assertion of further damages.
Each registered participant/respondent may have only one account and is obligated to treat its credentials (username and password) as confidential. He/she is held accountable by Marketagent.com for the use of his user name and password.
If the password is used without authorization, the participant/volunteer is required to inform Marketagent.com and/or immediately change its password in the survey participant’s question field. Changes of the user data are to be immediately entered by the survey participant.
Your information will be kept strictly confidential and always evaluated anonymously. In surveys for our clients, they will receive results of an investigation, but never your personal information.
The collection, processing and use of data is subjected to the strict guidelines of the Austrian Data Protection Law. The collected data will only be processed and used by Marketagent.com, when this will be required for the purpose of an investigation and permitted by the law. Your consent is voluntary and can be revoked at any time. This also includes the consent to receive our newsletters. This consent may be denied in the registration process and revoked by you at any time.
Participation is only possible, if the participant consents to the use of the required data. By accepting the Terms, this consent is in force. Your data is in safe hands. Your personal information will only be used in a lawful manner. In addition, it will only be used for the objective business purposes of inviting you to surveys, of billing/payment of bonus points and of sending newsletters as part of our services.
Marketagent.com is committed not to pass any personal information to third parties or sell address information. You have the option to update your data at any time. If you stop cooperating with us, your data will be deleted after 60 days.
In the event of a dispute, the data will be kept up to a legally valid decision. Exceptions are data, which are needed due to complaints by the participant or legal requirements. In absence of these reasons, the data will be deleted.
Marketagent.com will not be liable for technical malfunctions and their causes are not the responsibility of Marketagent.com. Marketagent.com is not liable for damages resulting from acts of third parties and in event of natural disasters.
Marketagent.com is only liable in accordance with the law, in case of intent or gross negligence. Liability for slight negligence is excluded.
Links, banners and alike shall not imply endorsement of third parties and their services by Marketagent.com. Marketagent.com is not responsible for the content of sites, including prices and availability of products from third parties, even if they are referenced via hyperlinks, banners or otherwise. Marketagent.com expressly disclaims any responsibility for the content or opinions that are accessible via links through Marketagent.com. The responsibility lies exclusively in the domain of the operator.
Marketagent.com is only liable for the reasonable predictable damage. Furthermore, Marketagent.com is never liable for consequential damages, indirect damages, not savings, lost profits, interest, losses and damages from third-party claims asserted against the participants.
You can always unsubscribe from the services of Marketagent.com. This holds no disadvantages for you. Regarding your credit score, you can still access it for 14 days after the canceling your subscription.
According to the principle of fairness Marketagent.com can also terminate participation in service, if here is reasonable doubt that a breach of this Agreement has occurred without giving reasons. The previously accumulated credit can still be accessed within the next 14 days (unless different arrangements by these Terms and Conditions), provided that no breach of the Terms and Conditions has occurred. Cancellations must be submitted in writing or by email, or made directly on the Marketagent.com site.
The contracting parties agree to the application of Austrian Law, in general Regulations of the General Civil Code applies. For consumers from the EU, their national consumer law applies, unless the relevant Austrian laws are more favorable to the consumer.
For contracts with companies, our registered office is determined as agreed jurisdiction.
For contracts with consumers, residents of one of the EU Member State, we also recognize the court of the customer's residence. The jurisdiction over consumers outside the EU is governed by the law.
All the data you provide will be kept strictly confidential. There is no connection between the analysis data and personal information.
We guarantee that individual identification from the analysis data is not possible. Our clients are only interested in information on larger collectives (e.g. women from Chicago between the age of 20 and 29).
never, never, never, never
!!! Your privacy is our priority!!!
Protecting your privacy is very important to us. Below, we inform you about the handling of your data in greater detail.
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This website uses Google Analytics, a Google Inc. web analysis service.("Google"). Google Analytics uses the so-called "cookies" text data that are saved on your computer and enable an analysis of our website through your use of it. The information about your use of this website, produced with these cookies, will be sent to a Google server in the US and saved. Google uses this information to evaluate your use of the website, to prepare reports on website activities for website operators and to perform other services connected with the website and Internet use. If necessary, Google may send this information to a third person as far as it is legally required or if this third person is processing information on behalf of Google. Google will under no circumstances associate your IP address with other Google information. You can prevent the installation of cookies with a correct adjustment of your browser software; however we would like to point out that in this case you will not be able to fully use some of the website’s functions.
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In our Exchange Area, you can convert the survey points into cash or rather products or services of our cooperation partners. We will always inform you about the amount of the indemnities or the potential prices.
Please note to keep your data, password, personal question and answer secret!
Secure Sockets Layer (SSL) is a security protocol that is used for locked online transmission of secret data and information.
If you visit a web page secured by SSL, your data will be only transferred without any access by a third party. To be sure that there is SSL encryption on this page, just click the right mouse clicker and read about it under the menu item "Characteristics".
Usually the SSL connections slower are than the unencrypted connections. However, because we care a lot about the confidential handling of your data, we ask you to take into consideration that short delays may occur.